Frequently Asked Questions
Everything you need to know about our premium seasonings, shipping, and more.
How should I store my PS Seasoning products to ensure freshness?
To maintain maximum flavor and potency, we recommend storing your spices and seasonings in a cool, dry, and dark place away from direct sunlight and heat sources like your stove. Ensure the lids are tightly sealed after each use.
Do your products contain MSG or gluten?
Many of our products are formulated without MSG or gluten. However, because we handle a variety of ingredients, we recommend checking the specific allergen statement and ingredient list on each product page or label before consumption.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy if I am not satisfied?
We want you to love your flavors. If you are unhappy with your purchase, please contact our customer service team within 30 days of receipt. Due to the food-based nature of our products, we handle returns on a case-by-case basis to ensure safety and satisfaction.
Do you offer wholesale or bulk pricing for businesses?
Yes! We offer wholesale opportunities for retailers and bulk sizing for food service professionals. Please visit our 'Wholesale' page to fill out an application and a representative will contact you with pricing details.
Are your seasonings non-GMO and organic?
We offer a wide selection of blends, including options that use non-GMO ingredients. While not all of our products are certified organic, we pride ourselves on sourcing high-quality ingredients and maintaining rigorous quality control standards.